How did we do? Our Annual Report for 2016/17
2017 - October, News and events
Following the successful creation of PA Housing in April 2017, we are reporting on the performance of both Paragon Community Housing and asra Housing Group in the 12 months leading up to that date. The report focuses on those areas that make the most difference to you, our customers.
It has been a busy and exciting time, and we are working to bring together our standards of customer service across the new organisation. We want to reap the benefits the merger brings to help us to keep on improving the services we offer, as well as to build more homes.
Achieving value for money is very important to us and we can use our joint expertise and processes to enhance this. The terrible events at Grenfell Tower have served as a stark reminder that value for money is much wider than simply being cost efficient. The needs, rights and aspirations of our customers must always be at the forefront of our minds and our Board will want to satisfy itself that we invest appropriately in the day to day services we provide.
I welcome your feedback on this report and how you think we are doing, so please get in touch at email@example.com.