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Fire Safety Update

2017 - June, News and events

The safety of our customers is our top priority. 

We understand that following the tragic events in London many of our customers will be concerned and have questions, especially those whose home is in a high-rise block.

Our Fire Safety Team continues to carry out assessments, and address any concerns as quickly as possible.  PA Housing owns and manages 24,000 homes throughout the Midlands, London and the South East, of which 31 are buildings with 6 or more floors.

All of these blocks comply with current legislation and checks will be continuing on a regular basis by PA Housing staff to make sure our customers are safe.

We have now written to all of our customers living in these properties offering reassurance that their buildings are safe.  We have also provided them with specific information relating to their home and what to do in an emergency, as well as some more general advice on how to stay safe in their homes and how to reduce the risks of a fire.

In the days following the fire at Grenfell Tower, all of these buildings received additional visits and in a further effort to support the fire and rescue service have adopted a zero tolerance approach to items being left in communal areas by customers.  If during routine inspections our staff find any personal items, or anything that could either act as a fuel or impede evacuation in the event of fire, these will be treated as a breach of tenancy and we will arrange for their removal.

Our customers are the eyes and ears of PA Housing, and we are asking them to be vigilant in their approach to security and fire safety.  We are encouraging them to report any cause for concern to us immediately to allow us to address any possible issues as quickly as we can.

We will continue to review our processes to take on-board any findings from the events at Grenfell Tower once released, and will work with our customers to ensure they remain informed and safe.

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