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Request an online account

You can now view your rent account information, report a repair and check your repairs progress online, from any device!

In order to access your account, you will need your personal reference number. This number is unique to you and it will only need to be used once to get your account up and running.

To get access to your online account, just complete the following form. Once we have received your request, your personal reference number will be posted to your home address.

We will use this as a security check.

Documents for download

Your online account

Your online account

(PDF, 716kB)


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